Our Services
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Beta Testing for AI/ML
Test your new tech to make sure it works and is trustworthy.
Many new products and services use new technology and data, like AI/ML, to add value for customers.
But people often don't fully know how the AI/ML affects their experience when they use your products and services.
It's even harder for customers to tell you what they think about these technical parts of the product or service compared to other user experience features. Their feedback usually doesn't focus on the AI/ML components specifically – that’s where we come in.
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Cybersecurity from the attacker mindset
Playing the attacker to identify cybersecurity weaknesses and opportunities.
The attacker mindset workshop is a safe space to be creative and roleplay. Staff can get out their ideas and experiences of cybersecurity weaknesses they don’t always have the power to in their everyday roles.
When cybersecurity and IT people play the attacker, their specialist knowledge flips to expose the cracks in the system, rather than defend it. Our workshop is a safe space to play the role and talk about it.
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Data governance framework
Develop solid data governance and put it into play.
Data governance brings meaning to your organisation’s data. When it works, your staff will know more about your data's value and potential. It builds trust to use it wisely to meet your organisation’s goals, and protect data from being exposed or misused.
Any governance framework should say who makes what kinds of decisions, in what situations. When you want to build a better and more accessible data governance structure, let us help.
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Human-centred privacy impact assessments
Informed consent and data privacy protections for your users.
Data drives many new products and services to create value for customers. But customers are growing more concerned about their data privacy and the risks of data breaches. Knowing how data loss impacts your customers means you can make meaningful privacy policies and communicate better with your stakeholders.
When you understand the impact of privacy loss for customers, you can design systems, policies and information to protect data better. Let us help with that.
Other needs?
Get in touch! We’d love to hear about your projects that need thinking about how design methodology can be applied for your organisation.
